What Happens After the Fire's Out or the Water Stops? By Local Guest Blogger: Lorraine White of Property Restoration, Inc. 12-Step Restoration Procedure Evaluate your Emergency- Get to safety and call 911 for a true emergency. Call your insurance agent- Report the claim. If it’s after business hours, call claims and take notes for any questions you want to ask your agent. Selecting Restoration Services- Know your options! You have a “right” to choose which Water/Fire Damage clean-up company come into Your Home. It is nice to have a referral of a company that is known. Check Google Reviews and other avenues to feel confident with your choice. …